Customer Creation During Order Import¶

When an order is imported, the connector resolves the buyer’s contacts from the order’s billing and shipping blocks and creates or reuses the matching Odoo contacts. This keeps your Odoo customer database aligned with real sales activity — every contact in Odoo corresponds to a real customer who placed an order, without any manual import step.

How Customers Are Resolved¶

Existing contacts are matched on name, email, address and parent to avoid duplicates.
Separate Invoice (billing) and Delivery (shipping) contacts are created when the order provides distinct addresses.
When Create Company Contact? is enabled and the order has a company name, a parent company contact is created.
Every contact created by the connector is tagged WooCommerce.

What Information Is Brought In¶

Name, email and phone.
Street, street2, city, ZIP, state and country.
Company name (when company-contact creation is enabled).

Configuration Reference¶

The relevant settings live on the instance’s Customer tab — see Create a WooCommerce instance in Odoo.