Configure a ShipStation Delivery Method

Delivery methods are the bridge between Odoo sales orders / delivery orders and the ShipStation carrier catalogue. Each delivery method binds a Store, Carrier, Service, and Package along with shipment-level options (confirmation, insurance, content type, etc.).

Create the Delivery Method

Navigate to Inventory ‣ Configuration ‣ Shipping Methods and click New.

  • Shipping Method — choose a meaningful name for the delivery method (for example FedEx Ground - US Domestic or UPS Next Day Air). This is the label customers and salespeople see when picking a delivery method.

  • Provider — choose ShipStation.

  • Delivery Product — service-type product used as the shipping line on sales orders.

Delivery method form with Provider set to ShipStation

ShipStation Configuration Tab

Selecting ShipStation as the provider reveals the ShipStation tab:

  • ShipStation Store — the store this delivery method belongs to. The ShipStation Account is filled in automatically from the store.

  • Carrier — one of the carriers imported from ShipStation (FedEx, UPS, USPS, etc.).

  • Service — service offered by the chosen carrier (e.g. FedEx Ground).

  • Package — package template from the carrier catalogue. When the package is marked as your own packaging, dimensions come from the linked Odoo package type.

  • Content Type — international content type: merchandise, documents, gift, returned goods, or sample.

  • International Non-Delivery Option — return to sender (default) or treat as abandoned.

  • Confirmation — none (default), delivery, signature, adult signature, or direct signature.

  • Insurance Provider — ParcelGuard, Shipsurance, Carrier, or Provider. Leave empty for no insurance.

  • Residential Address — forwarded to the carrier rating engine; affects price for several carriers.

  • Export Order — when enabled, the delivery order is automatically pushed to ShipStation when validated, instead of waiting for the manual export action.

Tip

Create one delivery method per carrier and service combination you actively quote. ShipStation allows hundreds of combinations — keeping the Odoo list curated makes checkout faster and easier to audit.

Carrier Balance Management

A few carriers (such as Stamps.com and Endicia) require a positive prepaid balance to print labels. Refresh the balance at ShipStation ‣ Settings ‣ Carriers (click Refresh on the carrier form) and top it up from the Add Funds wizard described in Top Up Carrier Account Balance.

See also