Import Package Templates

  • Package templates describe the parcels that can be selected for a given carrier — FedEx Envelope, UPS Express Box, Your Packaging, etc. ShipStation exposes both the carrier-provided package types and any custom Your Packaging entries you have configured.

  • Package templates are tied to the Carrier they belong to and are pulled into Odoo together with the carrier.

How Packages Are Imported

There are two routes:

  1. Automatically together with carriers — every time the Import Carriers operation runs (see Import Carriers and Services), the connector iterates every newly-imported carrier and fetches that carrier’s package templates straight after. As a result, the first account confirmation already imports the full package catalogue without any extra step.

  2. Per carrier via the Get Packages button — refresh a single carrier’s package list when ShipStation adds new package types or you create new Your Packaging entries:

    1. Go to ShipStation ‣ Settings ‣ Carriers.

    2. Open the carrier whose packages you want to refresh.

    3. Click Get Packages in the header.

    Get Packages button on the carrier form

    The connector fetches that carrier’s package templates from ShipStation and creates or updates one Odoo record per template with name, code, domestic/international flags, parent carrier, and the Your Packaging indicator.

Where to Find Imported Packages

Go to ShipStation ‣ Settings ‣ Packages to browse the full catalogue, or open a carrier and click the Packages stat button to see only that carrier’s packages.

Imported package templates list view

How Dimensions Are Resolved

  • When Your Packaging is No, ShipStation uses the dimensions baked into the carrier’s package type and Odoo does not send dimensions for that package.

  • When Your Packaging is Yes, the connector reads height, width, and length from the linked Odoo Package and sends them inside the rate and label request (in inches).

Package form showing Your Packaging toggle and Package link

The package form exposes the following fields:

  • Packages Name — the package template name as it appears in ShipStation (FedEx Envelope, UPS Express Box, Your Packaging, etc.).

  • Is Domestic? — Yes when this package can be used for domestic shipments.

  • Is International? — Yes when this package can be used for international shipments.

  • Shipstation Carrier — the parent carrier this package belongs to.

  • Account — the parent ShipStation account this package belongs to.

  • Your Packaging — Yes for custom packaging entries you defined in ShipStation. No for carrier-provided package types.

  • Package — the linked Odoo package type used for dimensions. Visible (and required) only when Your Packaging is Yes.

Important

  • Map each Your Packaging template to a real Odoo package type with accurate dimensions in your unit of measure — carriers will refuse to print a label or surcharge automatically if your declared dimensions are wrong.

See also