Bol.com Connector Features

Bol.com is a leading e-commerce marketplace in the Netherlands and Belgium. By connecting Bol.com with Odoo using the Odoo Bol.com Connector, you can automate almost every operation between your Bol.com seller account and your Odoo ERP, including importing and exporting offers, importing orders (FBR and FBB), syncing stock and prices, processing returns, handling VAT invoice requests, and updating shipment status. This frees you from repetitive manual work and keeps both systems consistently in sync.

Supported Features

  • Product / Offer Synchronization

    • Sync offer information between Odoo and Bol.com: title, Fulfilment Method (FBR / FBB), condition category, refurbished grade, fulfilment schedule, promised delivery time, price, and stock levels.

    • Match products between platforms using Barcode, SKU, or Barcode or SKU, with automatic creation of new Odoo products when no match is found.

    • Apply instance-level defaults for new offers: condition category, refurbished grade, margin adjustment, fulfilment schedule, min/max delivery days, and ultimate order time.

  • Order Management

    • Import all orders (both FBR and FBB) from Bol.com to Odoo with their order items, including:

      • Product name, description, quantity, and price.

      • Bol.com commission stored per order line, summed on the order, with commission percentage on the order amount.

      • Shipping costs charged by the customer (mapped to a configurable Delivery Product).

    • Automatically create missing partners on Odoo for the contact and delivery addresses received from Bol.com.

    • Distinguish between consumer (B2C) and business (B2B / Zakelijk) orders, capturing Company Name and VAT for business buyers.

    • Cancel a specific item or the whole order directly from Odoo with a proper cancellation reason.

  • Stock Management

    • FBR: Odoo exports stock from your selected warehouse to Bol.com using Stock Based On (Free To Use / On Hand / Forecasted).

    • FBB: Odoo imports Bol.com warehouse stock into your FBB Warehouse as inventory adjustments (auto-validated when Validate Inventory Adjustment? is on).

  • Pricing

    • Export prices from Odoo to Bol.com automatically based on the configured Pricelist, or directly from the product’s sale price when Export Odoo Product’s Sale Price? is enabled.

    • Scheduled and manual price exports keep your Bol.com offers consistent with Odoo.

  • Shipping and Tracking

    • Notify Bol.com of a confirmed shipment in Odoo (FBR) so the order is marked as shipped on the marketplace with carrier and tracking number.

    • Automatically import shipment information from Bol.com for FBB orders and mark the related order as shipped in Odoo with the carrier and tracking reference.

    • Track customers’ orders directly from Odoo.

  • Returns Management

    • The connector facilitates the synchronization of return requests from Bol.com to Odoo, and you can mark a return as handled from Odoo by specifying the Handling Action and Received Quantity.

    • Create a return order with a single click.

  • Automation and Workflow

    • Enhance your business operations with automated processes for importing orders, inventory, returns, and invoice requests on a scheduled basis. Additionally, establish automated workflows to export product stock, update prices, and export fulfillment status with tracking information. These streamlined operations significantly reduce manual workloads, bolster efficiency, and optimize overall business performance.

    • The connector supports workflow management. Businesses can set up automated processes to confirm orders, create invoices, validate invoices, and register payments based on defined workflow per fulfilment type.

  • Reporting and Analytics

    • The connector provides comprehensive reporting and analytics capabilities by consolidating data from both Odoo and Bol.com. This allows businesses to gain valuable insights into sales performance, inventory management, customer behavior, and other key metrics, enabling data-driven decision-making.

  • Monitoring and Logs

    • Process Status view tracks every Bol.com background process with its state and Bol API error message on failure.

    • Queues and Logs menus expose retryable jobs and per-operation logs, filtered by Log Level.

    • Smart Notifications show pop-ups on sync success or failure; Activity Configuration auto-creates a follow-up activity for the assigned user.

  • Multi-Account Support

    • Connect multiple Bol.com seller accounts to the same Odoo database. Each instance keeps its own credentials, configuration, workflows, and scheduled actions.

Fulfillment Models At A Glance

The connector fully supports both Bol.com fulfillment models. Behavior differs slightly between FBR (Fulfilled by Retailer) and FBB (Fulfilled by Bol.com / LVB):

Fulfilled By Bol.com (FBB)

Fulfilled By Retailer (FBR)

Orders

Synchronize shipped orders

Synchronize unshipped and shipped orders

Stock Management

One stock move created per sales order item

Handled by the delivery

Confirmation

Handled by Bol.com

Notify Bol.com when confirming delivery

Synchronization

Seamlessly integrate and boost operational efficiency.

Fulfilled By Bol.com (FBB)

Fulfilled By Retailer (FBR)

Order

Import

Import

Fulfilment Status

Import

Bi-directional

Stock

Import

Export

Price

Export

Export

Return

Import

Import

Invoice Request

Import

Import

Invoice

Export

Export

Benefits

  • Streamlined Operations

    • Eliminate manual data entry between Bol.com and Odoo and reduce the risk of errors.

    • Centralize orders, inventory, returns, and invoice requests in Odoo for faster daily operations.

  • Improved Inventory Accuracy

    • Real-time stock synchronization between Odoo and Bol.com prevents overselling and stockouts across both FBR and FBB flows.

  • Enhanced Customer Experience

    • Faster order processing, accurate tracking, and streamlined returns improve buyer trust.

    • Consistent prices and product information across channels.

  • Data Accuracy and Insights

    • Synchronized data feeds Odoo reporting with accurate sales, commission, and fulfillment information for confident decision-making.

Conclusion

The Odoo Bol.com Connector gives you a complete bridge between your Bol.com seller account and your Odoo ERP. By synchronizing offers, orders, stock, returns, and invoices for both FBR and FBB, the connector simplifies daily operations, improves accuracy, and helps you grow on Bol.com without growing the manual workload.

Note

The connector communicates with Bol.com via the official Bol.com Retailer API (REST). Authentication is handled via Client ID and Client Secret (see Create a Bol.com instance in Odoo).

Note

The connector synchronizes data as detailed above. Other actions must be managed from the Bol.com seller portal as usual.

See also