ShipStation Connector Features

ShipStation is a multi-carrier shipping platform that lets merchants compare rates, print labels, and track shipments across dozens of carriers from a single dashboard. The TeqStars ShipStation Connector automates the day-to-day flow of stores, carriers, services, products, orders, shipments, labels, and tracking between ShipStation and Odoo, cutting down on manual data entry and keeping both systems in sync.

Supported Features

  • Dual API Support (v1 & v2)

    • Works with both the ShipStation API v1 (ssapi.shipstation.com) and API v2 (api.shipstation.com/v2). Choose the version per account.

    • v1 rates a single carrier; v2 adds multi-carrier rate shipping and a live tracking URL.

    • The API version and credentials lock once the account is confirmed; reset to draft to change them.

    • Store synchronization always runs on the v1 API, so a v2 account also needs v1 credentials for store flows.

  • Account Management

    • Connect one or many ShipStation accounts to a single Odoo database. Each account uses its own credentials and shows up on a kanban dashboard with a 6-week sales bar graph.

    • The same credentials cannot be added twice on the same database.

  • Store Synchronization

    • Import every ShipStation store (Amazon, eBay, Shopify, BigCommerce, manual, etc.) along with name, integration URL, e-mail, phone, website, and active state.

    • Reactivate and Deactivate stores from Odoo, and push store details back to ShipStation.

    • Store sync uses the v1 API for both v1 and v2 accounts.

  • Carrier, Service, and Package Catalogue

    • Import all carriers configured in your ShipStation account (FedEx, UPS, USPS, DHL Express, Stamps.com, etc.) with account number, balance, and the requires funded account indicator.

    • Per-carrier service catalogue (e.g. FedEx Ground, UPS Next Day Air) with domestic and international flags.

    • Per-carrier package templates linked to Odoo stock package types so dimensions can be reused at rate and label time.

    • Refresh button updates the live balance of any carrier.

    • Add Funds wizard tops up prepaid carriers (Stamps.com / Endicia-style accounts that need a positive balance to print labels).

  • Warehouse Mapping

    • Pull warehouses from ShipStation and link each to an Odoo stock warehouse, with separate Origin and Return addresses.

  • Product Catalogue

    • Bulk product import with name, internal reference, dimensions and weight.

    • Optional Automatic Product Creation: when a ShipStation item has no Odoo match, the connector creates the Odoo product automatically.

  • Sales Order Import

    • Import ShipStation orders that are waiting for shipment as confirmed Odoo sale orders, with billing and shipping partner matching and incremental imports based on the last-import date (with a 3-day overlap to catch late updates).

    • Shipping charges are added as a line using the account’s Shipping Product.

  • Delivery Order Export

    • Push validated outgoing deliveries to ShipStation as new orders, including items, addresses, warehouse, store, dimensions, insurance, international fields, and your sale-order reference as a custom field.

  • Live Shipping Rate Lookup

    • The connector fetches a live rate whenever a customer or salesperson picks a ShipStation delivery method: on the sales order, on the delivery order via Get Rates, or at eCommerce checkout. It returns the full rate list with the cheapest option preselected.

    • v1: if a Service is set on the delivery method, only that service’s rate is returned; if not, ShipStation returns a rate for every service of the selected carrier.

    • v2: rates are compared across whichever carriers, services, and packages are selected on the delivery method, in a single call.

  • Label Generation

    • Generate the shipping label from Odoo. The label PDF is attached to the delivery order chatter together with the tracking number.

  • Tracking & Status Sync

    • Pull shipment status and tracking from ShipStation, populate the carrier tracking reference on the delivery order, and auto-validate the delivery when ShipStation reports the parcel as shipped. Cancelled ShipStation orders auto-cancel the related Odoo delivery order.

    • On API v2, a Tracking button on the delivery order opens the carrier’s live tracking page.

  • Label Cancellation

    • Void an already-printed label from Odoo.

  • International Shipments

    • Content type (merchandise, documents, gift, returned goods, sample), non-delivery option (return to sender, treat as abandoned), and customs items auto-built from the delivery lines.

  • Insurance & Confirmation

    • Insurance providers depend on the API version. v1: Carrier, XCover, ParcelGuard, or Shipsurance. v2: Shipsurance, Carrier, or Third Party. (None = no insurance.)

    • Delivery confirmation: none, delivery, signature, adult signature, or direct signature.

    • Residential Address flag passed through to the carrier rating engine.

  • Multi-Step Warehouse Support

    • Validating an internal transfer (pick / pack) automatically triggers status sync and, when needed, exports the related outgoing delivery to ShipStation. Backorders inherit the exported mark so they are not pushed a second time.

  • Activity Log

    • Every action sent to ShipStation is captured in a dedicated log view with the full request and response, the user who triggered it, and a sequence number. Old log entries are cleaned up automatically after 10 days.

  • Automation

    • Three scheduled actions, off by default with a 1-day interval: Auto Order Import, Auto Order Export, Auto Import Shipment Details.

Real-time Synchronization

Connect ShipStation with Odoo and keep your shipping operations in sync, every minute of the day.

Sales Orders

Import

Delivery Orders

Export

Shipment Details & Tracking

Import

Benefits

  • Centralized Shipping Operations

    • Stores, carriers, services, warehouses, and orders are managed from a single Odoo backend, eliminating manual re-entry between ShipStation and your ERP.

    • Multi-account ready: connect more than one ShipStation account to the same Odoo database by creating a separate account record per account.

  • Faster Fulfillment

    • Rate lookup, label generation, and tracking sync all happen from inside the delivery order, so warehouse staff never leave Odoo to ship an order.

    • Validating the delivery order can push the order to ShipStation automatically when Export Order is toggled on for the delivery method.

  • Accurate Carrier Costs

    • Live rate lookup pulls the same price ShipStation would charge, so quoted shipping reflects current carrier rates.

    • The exact ShipStation-billed cost is written back on the delivery order after the label is printed.

  • Full Activity Trail

    • Every action is captured in the connector’s log view, making support investigations straightforward without enabling extra debug options.

  • Compliant International Shipping

    • Content type, customs items, and non-delivery handling are built from the delivery lines automatically, so there’s no separate customs spreadsheet to maintain.

Conclusion

The TeqStars ShipStation Connector turns ShipStation into a managed shipping back-end for Odoo. Stores, carriers, services, orders, rates, labels, tracking, and cancellations stay synchronized with minimal manual effort, so your team can manage shipping without switching between ShipStation and Odoo.

See also