Create a Shopify instance in Odoo

To create your Shopify instance in Odoo, navigate to Marketplaces ‣ Configuration ‣ Instance and click on CREATE.

  1. Choose a meaningful name for your Instance (e.g. TeqStars Store), and select Shopify on Marketplace.

  2. On Credentials tab, fill the Shop URL and API Access Token. If you don’t have API Access Token then you can use your Shopify App Password by disabling API Access Token option. if you don’t have API credentials refer below link.

Instance Configurations

Let’s begin with the instance configuration process for the Shopify Odoo Connector. By following configurations you’ll be able to set up and customize the integration according to your business needs. Let’s get started!

Last Processed On

Last Processed On
  • Last Processed On refers to date that indicates the last time a specific operation or task was processed or executed. It typically represents the date and time of the most recent successful execution of a particular operation.

  • In most cases, the Last Processed On date is set when the Automatic Jobs are executed.


  • Warehouse: This warehouse will be act as default warehouse for the instance.

  • Company: choose company related to instance.

  • Log Level: choose which type of log level would you like to have. You can choose between ALL, SUCCESS, or ERROR. default to ERROR. The system will create logs for each marketplace operation. To view the logs, navigate to Marketplaces ‣ Queues ‣ Logs

  • Queue Batch Limit: default to 100 records. we aren’t suggesting to change this.


To modify the Log Level and Queue Batch Limit, activate the developer mode and navigate to Marketplaces ‣ Configuration ‣ Instance and click on Configuration tab.

Product Configurations

Product Configurations
  • Sync Listings Based On
    • Select the parameter based on which you would like to synchronize the products from Shopify to Odoo. You have the option to choose between Barcode, SKU, or Barcode and SKU. Set the parameter based on which you want to sync the products from Shopify to Odoo.

  • Pricelist
    • Pricelist refers to a pricing configuration that determines the prices of products during the product sync operation between Shopify and Odoo. When prices are imported/exported during synchronization, this pricelist is used to set the appropriate prices.

    • When the order currency from the Shopify store matches the currency set in the pricelist during the import order operation, the pricelist is applied to the order in the Odoo ERP system.

  • Export Odoo Product’s Sale Price?
    • When exporting Odoo products, the standard behavior is to export the prices based on the pricelist configured in Instance. However, if you want to export the product’s sale price directly, bypassing the pricelist, you can customize the export functionality by enabling this option.

  • Create Odoo Products?
    • Enabling the Create Odoo Products? option allows the Shopify Odoo Connector to automatically create new products in your Odoo catalog when a matching product is not found based on the SKU or Barcode as per configured in Sync Listings Based On. This feature streamlines the product synchronization process by creating products in Odoo, ensuring that all products from your Shopify store are accurately represented in your Odoo ERP system.


      If you already have existing products in your Odoo ERP system, it is not recommended to enable the Create Odoo Products? option in the Instance.

  • Update Category in Odoo Products?
    • This ensures that when a new product is added to the Odoo ERP system, it is automatically set category received from Shopify.

  • Sync Listing Images?
    • This means that the images associated with the products or items being imported from the Shopify store to the Odoo ERP. By syncing the listing images during the import process, the images will be available and properly associated with the respective listings within the Odoo system.

Stock Configurations

Stock Configurations
  • Stock Based On
    • When exporting Inventory from Odoo to Shopify, you can choose Free To Use Quantity, Quantity On Hand or Forecasted Quantity configuration based on your requirements, ensuring accurate inventory management between Shopify and Odoo.


      • Forecasted Quantity: Quantity on Hand - Outgoing + Incoming

      • Free To Use Quantity: Quantity on Hand - Reserved Quantity

  • Validate Inventory Adjustment?
    • The system automatically confirms the inventory adjustment after importing inventory data. By enabling Validate Inventory Adjustment?, the inventory adjustment is automatically marked as validated without requiring manual intervention.


      While Importing Stock from Shopify to Odoo we are only import products with Tracking field set to No Tracking into Odoo products.

Orders Configurations

Orders Configurations
  • Use Marketplace’s Order Sequence?
    • This feature allows you to name orders in Odoo based on the Shopify order number rather than using the default Odoo sequence. This ensures that the order names in Odoo correspond directly to the order numbers generated by the Shopify platform, providing consistency and easier cross-referencing between Odoo and the Shopify.

  • Order Prefix?
    • This feature allows you to specify a prefix that will be added to the names of imported orders. When importing orders from your Shopify store to your Odoo ERP system, the connector will automatically set the order name with the given prefix. This helps to easily identify and distinguish the imported orders in your Odoo system.

  • Use Marketplace’s Order Currency?
    • When enabled, allows the importing orders to be assigned the currency available in the Shopify. In this case, the order currency will match the Shopify’s currency.

    • If the feature is disabled, the company’s default currency will be used for the imported orders. This feature ensures that the order currency aligns with the Shopify’s currency, providing accurate financial records and simplifying currency management within the Odoo ERP system.

  • Discount Product (Only visible in developer mode)
    • This allows you to define a specific product in Odoo that will be used as a discount line item when syncing orders from Shopify. When a discount is applied to an order in Shopify, the connector will create a line item in Odoo using the predefined Discount Product with the corresponding discount amount. This ensures accurate recording and tracking of discounts within Odoo, providing a comprehensive view of order details and facilitating proper accounting and reporting for discounted products in your business operations.

  • Delivery Product (Only visible in developer mode)
    • This allows you to define a specific product in Odoo that will be represent the charges associated with the delivery of orders from your Shopify store.

    • While creating a new delivery method, you can associate the “Delivery Product” with that particular method. This indicates that the associated product will be used to calculate and represent the delivery charges for orders using that delivery method.

  • Custom Product (Only visible in developer mode)
    • This feature allows for the seamless import of Shopify orders containing custom items into Odoo. These custom items, typically consumable products, will be imported as separate products within the order in Odoo.

  • Gift Card Product (Only visible in developer mode)
    • Allows the import of Shopify gift card orders using a specific product. This product is designated as a service type product, specifically meant for gift cards. When a Shopify gift card order is received, it is imported into Odoo using this product.

  • Tip Product (Only visible in developer mode)
    • When a customer adds a tip to their order on the Shopify store, the connector identifies it as a tip order line and imports it into Odoo using the designated tip product.

  • Sales Team
    • By configuring this feature, you can ensure that all imported orders from Shopify are automatically assigned to the specified default Sales Team in Odoo.

  • Salesperson
    • Select a salesperson who will be responsible for processing the orders received from your Shopify store. It is important to ensure that the assigned user has sufficient access rights in Odoo.

  • Import Order After
    • This feature allows you to import orders from your Shopify store that were created after a specific date. By setting this date, any orders created before the specified date will be skipped during the import process.

  • Tax System

    The tax system in Shopify Instance offers two options for handling taxes when importing orders from a Shopify:

    1. Odoo’s Default Tax Behaviour:

      With this option selected, Odoo will use the tax information defined within the Odoo products themselves. When importing orders from the Shopify, Odoo will retrieve the tax details from the corresponding Odoo products and apply them to the imported orders. This approach ensures consistency and accuracy in tax calculations based on the tax settings defined in Odoo.

    2. Follow Marketplace Tax (Create a new tax if not found):

      If you choose this option, Odoo will follow the tax applied in the Shopify Order. When importing orders, Odoo will check if the tax defined in the Shopify Orders exists in Odoo. If the tax does not exist, We will automatically create a new tax and apply it to the imported orders. This ensures that the tax rates and rules used in the Shopify are reflected accurately in Odoo as well.

  • Tax Account
    • This allows you to specify the account to be associated with a tax when it is created in Odoo. This account is used for recording tax-related transactions and ensures accurate tracking and reporting of tax amounts within your Odoo ERP system. By setting the Tax Account, you can ensure that taxes are properly accounted for and integrated into your financial management processes.

  • Tax Account on Credit Notes
    • This allows you to specify the account to be associated with a tax when it is created in Odoo. This account is used for recording tax-related transactions and ensures accurate tracking and reporting of tax amounts within your Odoo ERP system. By setting the Tax Account, you can ensure that taxes are properly accounted for and integrated into your financial management processes.

  • Tax Rounding
    • When the Tax Rounding is enabled and set to zero, no rounding will be applied. This feature ensures that tax calculations are accurate and aligned with your specific tax regulations and requirements. By configuring Tax Rounding according to your needs, you can maintain precision in tax calculations within the Odoo Shopify Connector.

  • Analytic Account
    • The configured analytic account for this instance will be assigned to all sales orders created by the connector. This means that the Analytic Default Rule set up in Odoo will not be applied to Marketplace orders.

  • Fulfillment Status
    • When importing orders from Shopify to Odoo, you have the option to filter and import orders based on their fulfillment status at the time of import. This feature allows you to have better control over the orders you import into Odoo, ensuring that you focus on processing and managing orders that have already been Shipped or partially Shipped or UnShipped. It helps streamline your order management workflow by eliminating the need to manually filter and sort orders after importing them into Odoo.

  • Notify Customer?
    • Determines whether the customer should receive a notification. When set to true, an email is sent from Shopify to the customer when a fulfillment (shipping) is created or updated. This feature ensures that customers are promptly informed about the progress of their orders. It enables effective communication and provides transparency in the order fulfillment process.

  • Fetch Fraud Analysis Data?
    • It retrieves the results of fraud checks performed on Shopify orders. It allows you to access and view the order risks, which indicate the outcomes of the fraud analysis conducted on the orders. By fetching this data, you can gain insights into the potential risks associated with specific orders, helping you make informed decisions regarding order fulfillment, payment verification, and fraud prevention measures.

  • Default POS Customer
    • If a customer is not found during the order process in Shopify POS, the Default POS Customer is automatically assigned to the order in Odoo. This ensures that there is always a customer associated with the order.

Payout Configurations

Payout Configurations
  • Payout Journal
    • This will use at the time of creation of Bank Statements in Odoo. It serves as a designated journal for recording payouts received from Shopify.

  • Auto Process Payout Report?
    • When importing payouts, the system automatically matches and processes the payout report with the corresponding invoices. This eliminates the need for manual intervention, streamlining the reconciliation process and ensuring accurate financial tracking.

  • Payout Account Configuration
    • The Transaction type and Account feature used for configuring the account associated with specific transaction types. Each transaction type represents a specific type of payout line, and the related account specified for that transaction type is used to record the corresponding transactions. This feature allows you to accurately track and categorize the financial transactions related to your Shopify store, ensuring proper accounting and reconciliation within Odoo. By assigning the appropriate account to each transaction type, you can maintain clear visibility and control over your Shopify store’s financial activities.


    • This functionality exclusively applies to Shopify Payment services, meaning that it cannot be used to manage external or third-party payment service providers.

Customer Configurations

Product Configurations
  • Receivable Account
    • This allows you to specify the default account for receivables when creating customers. By setting this field to Account Receivable instead of the default account, you ensure that the receivable transactions, such as invoices and payments, associated with the customer are correctly accounted for in the Odoo ERP system.

  • Payable Account
    • This allows you to specify a specific account for tracking accounts payable when creating a customer. By setting this field to Account Payable instead of the default.

  • Create Company Contact?
    • When a contact is being created, the connector checks if there is a corresponding company. If found, it automatically generates a company contact, ensuring that the company’s information is properly recorded and linked to the contact in Odoo. This feature helps maintain comprehensive and organized company contact records within the system.

Workflow Configurations

Workflow Configurations
  • Workflow is a configuration setting used in the Shopify Odoo Connector that enables the automatic processing of orders from Shopify. This workflow automates various actions, including confirming orders, creating invoices, validating invoices, and registering payments.

  • By setting up the Marketplace Workflow, you can streamline the order processing cycle and save time by eliminating manual interventions. The workflow ensures that orders from marketplaces are seamlessly processed and managed within your Odoo system.

  • Payment Terms
    • Payment Terms are set in the order at the time of creation and specify when and how the customer is expected to make the payment for their purchase.

  • Marketplace Workflow
    • It enables the automatic processing of orders from marketplaces. This workflow automates various steps, including confirming orders, creating invoices, validating invoices, and registering payments.

    • To learn more about the details and configuration options of the Marketplace Workflow, please refer to the following link: Configure Marketplace Order Workflow

  • Payment Gateways & Financial Status
    • The order workflow can be defined based on the combination of the Payment Gateway used for the transaction and the Financial Status of the order.

    • Different Payment Gateways may have specific requirements or processes for handling payments and updating the Financial Status in Odoo.

    • The order processing is triggered based on the Financial Status received from the Payment Gateway.

  • By considering the Payment Terms, Payment Gateway, and Financial Status of an order, businesses can define an appropriate workflow that ensures smooth order processing, accurate payment handling.

Webhook Configurations

Webhook Configurations
  • Webhooks are a way for Shopify to send notifications to Odoo when certain events(such as products, orders, and customers) happen in Shopify. This allows Odoo to automatically create or update records in Odoo based on the events that happen in Shopify.

  • If you wish to activate a particular Webhook service, you can activate it by navigating to Marketplace ‣ Configuration ‣ Instance select Webhook Tab. To create a particular Webhook Add a line and put Name and select Webhook Event Type and select Active.

  • By configuring webhooks, you can receive instant updates in Odoo when these operations take place in Shopify. Additionally, you can manage the activation and deactivation of specific webhooks from the Shopify Instance.

  • By clicking on the Fetch Webhook button, Odoo will retrieve the updated status of the webhooks associated with the specific instance. This allows you to synchronize the webhook information between the two platforms and ensure that Odoo has the most recent status of the webhooks.

  • Clicking on the Delete Webhook option triggers a process that retrieves all the webhooks associated with your instance and removes them from your Shopify store. This action ensures that any webhook connections established between your instance and Shopify are effectively removed.

  • The types of Webhooks action that are available:

    Create Orders
    Update Orders
    Create Products
    Update Products
    Delete Products
    Create Customers
    Update Customers


Only instances with an SSL connection (HTTPS://) are permitted to use webhooks.

Automatic Jobs Configurations

Automatic Jobs Configurations
  • Automatic Jobs Configurations allow for the automation of various tasks related to exporting and importing data between Shopify and Odoo. These jobs are scheduled to run automatically at specified intervals to keep the data synchronized and up to date. Here’s an explanation of the each Automatic Jobs.

  • Export Order Status/Tracking Information
    • This automatic job enables the automatic export of order status and tracking information from Odoo to Shopify.

    • It ensures that the order updates, such as shipment status and tracking numbers, are reflected accurately in Shopify.

  • Export Product’s Inventory
    • This automatic job the connector automatically exports the inventory levels of products from Odoo to Shopify.

    • It helps keep the product stock information synchronized between the two platforms, ensuring accurate stock availability on your Shopify store.

    • Stock Based On configuration will be used while export stock.

  • Export Product’s Price
    • This automatic job enables the automatic export of product prices from Odoo to Shopify.

    • Any changes in product prices in Odoo will be automatically reflected in the corresponding products on Shopify.

    • Pricelist’s price will be used while exporting price to Shopify.

  • Import Order
    • With this configuration, the connector automatically imports new orders from Shopify to Odoo.

    • It ensures that the orders placed by customers on your Shopify store are seamlessly transferred to Odoo for further processing and fulfillment.

    • Order configuration and Workflow configuration will be used while import and process orders.

  • Import Payout Reports
    • This automatic job allows for the automatic import of payout reports from Shopify to Odoo.

    • It retrieves the financial information related to payouts made by Shopify for the orders processed on your store.

    • Payout configuration will be used while import and process payout reports.

  • Import Product’s Inventory
    • With this automatic job, the connector automatically imports the inventory levels of products from Shopify to Odoo.

    • It keeps the inventory data synchronized, ensuring that the stock levels in Odoo reflect the actual stock available on Shopify.

    • Validate Inventory Adjustment? configuration will be used while import product’s inventory.


  • It’s important not to schedule all your processes to run at the same time interval because it can consume a significant amount of your system resources. Instead, it’s recommended to gap between them. This helps ensure that your system resources are not overuse and can handle the workload more efficiently.

Notification & Alerts

Notification & Alerts
  • Activity Configuration
    • When a queue job line process fails, the system create an activity based on the specified configuration.

    • By configuring Activity, Due Date In and Responsible the system can automatically generate an activity when a queue job line process fails. The activity will be assigned responsible person and categorized based on the specified type of activity. This helps ensure that appropriate follow-up actions are taken to address and resolve any issues or errors encountered during the Queue job process.

  • Smart Notification Configuration

    Notification & Alerts Notification & Alerts
    • By configuring Smart Notification Configuration, users will receive timely updates regarding the success or failure of order processing and product imports. This helps them stay informed and take appropriate actions promptly when needed.

Confirming Instance

  • Once you are satisfied with the configuration, click the Confirm button. Upon pressing the Confirm button, your Shopify Odoo Instance will be confirmed, and your Shopify location data will be synced with your Odoo platform.

    Instance Confirmation