Configure Connector

Create a instance

To create your instance in Odoo, navigate to Marketplaces ‣ Configuration ‣ Instance and click on CREATE.

  1. Choose a meaningful name for your account (e.g., and select on Marketplace.

  2. On Credentials tab, fill the Client ID and Client Secret. if you don’t have API credentials refer below link.


Let’s begin with the configurations.

General Configuration General Configuration
  • Use Operation For: Select the fulfillment method. You can choose between FBR, FBB, or FBR & FBB.

  • Import Return for Status: Choose the type of returns you wish to import. You can select either Unhandled, or Handled.

  • Warehouse: This warehouse will be utilized for FBR orders and also for exporting stock to

  • FBB Warehouse: this warehouse will be utilized for FBB orders and also for importing stock from

  • Company: Choose company related to instance.

  • Log Level: choose which type of log level would you like to have. You can choose between ALL, SUCCESS, or Error. default to Error. The system will retrieve logs for each marketplace operation. To view the logs, navigate to Marketplaces ‣ Queues ‣ Logs

  • Queue Batch Limit: default to 100 records. we aren’t suggesting to change this.


To modify the Log Level and Queue Batch Limit, activate the developer mode and navigate to Marketplaces ‣ Configuration ‣ Instance and click on Configuration tab.

Product Configuration General Configuration
  • Sync Listings Based On: Select the parameter based on which you would like to synchronize the products/offers from to Odoo. You have the option to choose between Barcode, SKU, or Barcode and SKU.

  • Pricelist: Pricelist refers to a pricing configuration that determines the prices of products during the product sync operation between and Odoo. When prices are imported/exported during synchronization, this pricelist is used to set the appropriate prices. Keep it blank if you don’t have pricelist so that system will create a new pricelist automatically.

  • Export Odoo Product’s Sale Price?: When exporting Odoo products, the standard behavior is to export the prices based on the pricelist configured in Instance. However, if you want to export the product’s sale price directly, bypassing the pricelist, you can customize the export functionality by enabling this option.

  • Create Odoo Products?: Enabling the this option allows the Odoo Connector to automatically create new products in your Odoo catalog when a matching product is not found based on the SKU or Barcode as per configured in Sync Listings Based On. This feature streamlines the product synchronization process by creating products in Odoo, ensuring that all products from your store are accurately represented in your Odoo product catalog.

  • Managing Excluded Taxes on Odoo Product?: Enable this if you are managing excluded taxes on products.

    Configuration of an Assets Account in Odoo Accounting


  • Sync Listings Based On: It is recommended to use Barcode since offer/products always have unique barcodes.


  • Managing Excluded Taxes on Odoo Product?: While importing orders from to Odoo unit price of the order line will automatically adjust to accommodate’s practice of providing tax included price. It might be possible to have minor rounding issues during the calculation.

Stock Configuration Stock Configuration
  • Stock Based On: When exporting Inventory from Odoo to, you can choose Free To Use Quantity, Quantity On Hand or Forecasted Quantity configuration based on your requirements, ensuring accurate inventory management between and Odoo.

    • Forecasted Quantity (Quantity on Hand - Outgoing + Incoming):

      Forecasted Quantity of product
    • Quantity On Hand:

      Forecasted Quantity of product
    • Free To Use Quantity (Quantity on Hand - Reserved Quantity):

      Free to Use Quantity of product
  • Validate Inventory Adjustment?: The system automatically confirms the inventory adjustment after importing inventory data from to Odoo. By enabling Validate Inventory Adjustment?, the inventory adjustment is automatically marked as validated without requiring manual intervention.


During the process of importing stock or inventory from to Odoo, only products with the Tracking field set to No Tracking will be processed. You can check Tracking under the Inventory tab on product view.

Order Configuration Order Configuration
  • Use Marketplace’s Order Sequence?: Allows you to name orders in Odoo based on the order number rather than using the default Odoo sequence. This ensures that the order names in Odoo correspond directly to the order numbers generated by the platform, providing consistency and easier cross-referencing between Odoo and the

    • Order Prefix: Allows you to specify a prefix that will be added to the names of imported orders. When importing orders from to Odoo, the connector will automatically set the order name with the given prefix. This helps to easily identify and distinguish the imported orders in Odoo.

    • Order Prefix (FBM): Prefix for fulfillment by (FBB) orders.


      if you set the prefix as BOL-, an order number/name “12345” will become BOL-12345 after importing.

  • Delivery Product: The product used to model the delivery charge for orders or while creating new delivery method.

  • Sales Team: By configuring this, you can ensure that all imported orders from are automatically assigned to the specified default Sales Team in Odoo.

  • Salesperson: Select a salesperson who will be responsible for processing the orders received from It is important to ensure that the assigned user has sufficient access rights in Odoo.

  • Import Order After: You can import orders from that have been generated after a particular date. By defining this date, any orders generated prior to the specified date will be skipped during the import process.

  • Analytic Account: The configured analytic account will be assigned to all sales orders created by the connector. This means that the Analytic Default Rule set up in Odoo will not be applied to Marketplace orders.

  • Order Status: Filter orders by their fulfillment status at the time of Import Orders. default to OPEN.


To modify the Order Status and Delivery Product, activate the developer mode and navigate to Marketplaces ‣ Configuration ‣ Instance and click on Orders tab.

Customer Configuration Customer Configuration
  • Receivable Account: Allows you to specify the default account for receivables when creating customers. By setting this field to Account Receivable instead of the default account, you ensure that the receivable transactions, such as invoices and payments, associated with the customer are correctly accounted for in the Odoo.

Workflow Configuration Workflow Configuration
  • FBR Workflow & FBB Workflow: It enables the automatic processing of imported orders. This workflow automates various steps, including confirming orders, creating invoices, validating invoices, and registering payments.

Notification & Alerts Notification & Alerts Configuration
  • Activity Configuration: By configuring Activity, Due Date In and Responsible the system can automatically generate an activity when a queue job line process fails. The activity will be assigned responsible person and categorized based on the specified type of activity. This helps ensure that appropriate follow-up actions are taken to address and resolve any issues or errors encountered during the Queue job process.

  • Smart Notification:
    Smart Notification